Digital commerce is one significant way technology has influenced our lives. Personal shopping that once required face-to-face interactions is now happening over the internet. It’s pretty easier to buy any item right off the internet.
Digital commerce can be divided into two subsets: electronic commerce and mobile commerce. While e-commerce has been functional for several years, the concept of m-commerce is relatively newer.
So, what makes mobile commerce different from electronic commerce? Can a PDF editor aid mobile commerce? In this blog, we will discuss m-commerce and how it’s fast becoming the consumer’s favorite.
What is mobile commerce (m-Commerce)?
Mobile commerce, or m-commerce for short, refers to buying and selling goods and services through portable devices like smartphones and tablets. You can consider mobile commerce a subset of e-commerce, but a very substantial one.
This form of commerce allows shoppers with mobile gadgets to buy digital and physical products online from anywhere. Due to this development, small and large-scale businesses began to set up mobile sites to increase sales and profits.
Even e-commerce stores like Amazon and Flipkart can benefit from m-commerce to explore location-based services, virtual marketplace apps, mobile banking, and in-app payments.
Ease of accessibility is another striking feature of m-commerce. Smartphone users can find retail stores on social media platforms where they can make purchases. As long as you’ve internet access, you can book plane tickets, purchase books, and buy digital music from your phone.
There are also m-commerce apps that let you use digital wallets for shopping on the go. This integration allows you to use Apple Pay or Google Pay to claim in-store purchases without using credit or debit cards.
M-Commerce vs. e-Commerce: What’s the difference?
Let’s highlight the various features of e-commerce and m-commerce.
M-commerce employs smartphones and tablets to buy goods and services. This means m-commerce shoppers can purchase from anywhere using their mobile devices.
Due to the portability of m-commerce, shoppers can use PDF software for editing invoices and payment slips. You can download a PDF app free on your mobile phone and use it to edit documents anywhere.
Since e-commerce requires a computer for online shopping, its location-tracking features are limited. However, m-commerce apps can track and identify user locations through GPS technology and WiFi.
Based on its location-tracking ability, m-commerce sites or apps can suggest location-centric content and nearby recommendations to shoppers. Also, local businesses can leverage this proximity to offer discounts to shoppers in a specific geographic area.
Mobile commerce also incorporates more security features than e-commerce websites. Usually, e-commerce shoppers rely on credit cards for payments and purchases. However, most shoppers are skeptical about constantly entering their credit card numbers over the internet.
With m-commerce, digital wallet users can enjoy more robust security measures, including two-factor and multi-level authentication. Biometric authentication like facial ID, retina scans, and fingerprints can protect shoppers from online fraud and theft.
E-commerce is limited to online stores and websites, but m-commerce stretches its horizon. Unlike e-commerce, mobile commerce reaches any electronic platform where goods and services can be displayed.
Some trade channels include social media, mobile apps, email, live chat, and in-store visits. Due to its wide coverage, sellers can find customers anywhere and leverage a broad audience to sell products.
What does the future of mobile commerce look like?
Mobile commerce will get even bigger in the coming years. Due to personalized shopping features, in-app shopping, and various payment options, more users will indulge in m-commerce for online shopping.
Here are some exciting m-commerce trends to expect in 2023.
Social selling will take center stage, converting social media to a virtual marketplace. More retail brands will use Instagram, TikTok, and Facebook to advertise their products and relate with customers.
Social media traffic primarily comes from smartphone and tablet users browsing through posts, live feeds, and Reels. So, we’ll see more brands set up Facebook shops, Product Pins, and targeted advertising on social media platforms.
M-commerce removes the stress of online carts and complicated checkout processes. It will improve the online shopping experience by eliminating credit cards and replacing them with digital wallets.
Ideally, smartphone and tablet users can pay for goods with a single click. Mobile banking will make the shopping process smooth, convenient, and less redundant.
Retail mobile apps
M-commerce promises an enhanced user experience for online shoppers. Instead of relying on e-commerce sites, shoppers can use retail apps to buy products.
85% of consumers prefer making purchases on mobile apps compared to websites. This means that e-commerce sites optimized for mobile screens will have a significant advantage.
Now that shoppers can find products like PDF tools online to purchase on their mobile devices, they’ll download more retail apps. Online brands can also create specialized awareness on these apps to help customers learn about their products.
PDF tools in m-Commerce
Mobile commerce has three central aspects: mobile banking, mobile shopping, and mobile payments. M-commerce can help users buy plane tickets and pay utility bills and digital subscriptions.
But here’s how PDF tools can be helpful to m-commerce. Rather than waiting in long queues to buy movie tickets, mobile ticketing allows users to receive tickets in a PDF or text format. Anyone with a PDF reader app can view tickets issued online, eliminating printing tickets on-demand.
Tools like Lumin PDF also eliminate the challenge of paper-based documentation. Paper files can easily get lost or stolen. To avoid this, online retail brands can track orders and deliveries to customers in real-time using PDF documents.
With a PDF redaction tool, it’s easier to hide sensitive information within receipts and other documents before sending them to others. This allows sellers to personalize the information they send to potential buyers.
M-commerce sales are expected to reach $710 billion by 2025, meaning that more than half of e-commerce sales will be made via a mobile device. Therefore, online retail brands must study the trends and employ best practices to grow their business.
Stay ahead of competitors by employing marketing strategies to attract and retain mobile shoppers. Now that people enjoy shopping via phones and tablets, you should also promote your shops on social media sites and retail apps.